Bureaucracy reform road map launched in Bangka-Belitung province

22 May 2013

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PANGKAL PINANG - May 22nd 2013 - The United Nations Development Programme (UNDP) and the Government of Indonesia on Wednesday launched a road map of bureaucracy reform (2013-2017) for the province of Bangka Belitung. The province of Bangka Belitung became the second in the country, after Gorontalo, to formulate such road map.
UNDP Indonesia Country Director, Beate Trankmaan said the road map of bureaucracy reform is part of UNDP’s strong commitment to support the institutional capacities of provincial governments in Indonesia.
“A strong bureaucracy is vital to achieving major development objectives such as reducing poverty, narrowing inequality, promoting private sector investments, and providing the goods and services that the society needs,” said Trankmann.

“Every Indonesian, whether in Jakarta or Papua or Babel, whether in a city or a remote village, must feel that their government is working for them and helping them to improve their lives,” she added. 

The Government of Indonesia has been taking positive steps to strengthen its  bureaucracy since 2010 with the issuance of a Presidential Decree number 81/ 2010, which contains detailed strategic plans on  bureaucracy reform until 2025. The plan is also supported by a ministerial decree issued by the Ministry of Administrative and Bureaucracy Reform number 20/2010 on National Bureaucracy Reform 2010-2014.

The Bangka Belitung road map of bureaucracy reform contains detailed plans to improve the quality of public service in the province, which is considered a key to building an effective democratic governance system that offers sustaining solutions to poverty and inequality

The road map has eight primary programs expected to be in place by this year  – the digitalization of the legal information documentation network, an integrated civil servants attendance list, civil servants database, the development of public complaints mechanism on Soekarno-Hatta hospital service in in Pangkal Pinang, a one-stop service on goods and services procurement, an online complaint mechanism system on public service as well as establishing the minimum standards on public service delivery.

The road map was formulated by a team appointed by the Bangka Belitung Governor in mid 2012, under the technical guidance of the UNDP and National Development Planning Board (Bappenas) through the Provincial Governance Strengthening Program (PGSP)

PGSP Project Manager, Mellyana Frederikan said next provinces expected to have bureaucracy roadmaps this year will be Nusa Tenggara Timur and Nanggroe Aceh Darussalam, adding other provinces in the country are expected to follow the steps.    

In February, Gorontalo province of Sulawesi island became the first province in Indonesia to have the bureaucracy roadmap. The roadmap provided the local officials with a guidance on bureaucratic development and specific goals for the next five years.

Tuesday’s  launching of the roadmap was led by Bangka Belitung Governor Eko Maulana Ali with the presence of Deputy Minister on Administrative and Bureucratic Reform Eko Prasodjo, UNDP Indonesia Country Director Beate Trankmann and Directorate of Decentralisation and Poverty Reduction of AusAid, Petra Karetji.

Contact Information

Tomi Soetjipto (suryo.tomi@undp.org)
UNDP Communication Analyst/ Spokesperson,
HP 0811-888814
Mellyana Frederika (mellyana.frederika@undp.org)
Project Manager PGSP